A monthly technology care plan that fits the way your team works today — and leaves room for it to grow tomorrow.
from 5 peoplemonthly, in advance12-month first termclear project quotes
CHOOSE YOUR LEVEL OF CARE
the right amount of looking after.
All plans begin with a short conversation and a clear view of your current setup. We’ll recommend the level of care that is genuinely useful — not simply the most expensive one.
01 / DESK ESSENTIALS
the foundation.
The practical basics, consistently handled.
For smaller teams that need reliable day-to-day help and a cleaner, better-managed technology setup.
business-hours helpdesk support
device setup and lifecycle care
user onboarding and offboarding
Microsoft 365 or Google Workspace administration
endpoint protection and patching
backup monitoring
02 / DESK COMPLETE
the whole desk.
Our recommended level of care for most teams.
For businesses that want their support, security, backup, and technology planning working together — quietly and proactively.
everything in Desk Essentials
priority support response
MFA and identity safeguards
email security and security guidance
managed backup and recovery checks
asset tracking and documentation
quarterly technology review
03 / DESK CONCIERGE
close by.
A more personal relationship with your technology partner.
For teams that want faster access, a dedicated point of contact, and practical advice involved in their next decisions.
everything in Desk Complete
one-business-hour response target
dedicated primary contact
technology roadmap and annual budget planning
vendor management support
included on-site visits, agreed in advance
priority project scheduling
A FEW HELPFUL DETAILS
clear from the start.
Onboarding
Every new relationship begins with a paid onboarding and setup period, scoped after we understand your environment.
Projects
Major work — migrations, office moves, new systems — is planned and quoted separately before it begins.
Licences
Third-party software, hardware, and vendor licences are shown clearly and billed separately where needed.
Growing teams
Plans scale simply as people join or leave. We keep the details current so you do not have to.
BETTER DESK / PRIVATE TECHNOLOGY CARE
not sure which plan fits?
Start with what is getting in the way. We’ll take a look, ask the useful questions, and make a sensible recommendation.