better desk put us on it →

CARE PLANS

simple support.
clearly priced.

A monthly technology care plan that fits the way your team works today — and leaves room for it to grow tomorrow.

from 5 peoplemonthly, in advance12-month first termclear project quotes

CHOOSE YOUR LEVEL OF CARE

the right amount
of looking after.

All plans begin with a short conversation and a clear view of your current setup. We’ll recommend the level of care that is genuinely useful — not simply the most expensive one.

01 / DESK ESSENTIALS

the foundation.

The practical basics, consistently handled.

For smaller teams that need reliable day-to-day help and a cleaner, better-managed technology setup.

  • business-hours helpdesk support
  • device setup and lifecycle care
  • user onboarding and offboarding
  • Microsoft 365 or Google Workspace administration
  • endpoint protection and patching
  • backup monitoring

02 / DESK COMPLETE

the whole desk.

Our recommended level of care for most teams.

For businesses that want their support, security, backup, and technology planning working together — quietly and proactively.

  • everything in Desk Essentials
  • priority support response
  • MFA and identity safeguards
  • email security and security guidance
  • managed backup and recovery checks
  • asset tracking and documentation
  • quarterly technology review

03 / DESK CONCIERGE

close by.

A more personal relationship with your technology partner.

For teams that want faster access, a dedicated point of contact, and practical advice involved in their next decisions.

  • everything in Desk Complete
  • one-business-hour response target
  • dedicated primary contact
  • technology roadmap and annual budget planning
  • vendor management support
  • included on-site visits, agreed in advance
  • priority project scheduling

A FEW HELPFUL DETAILS

clear from the start.

Onboarding

Every new relationship begins with a paid onboarding and setup period, scoped after we understand your environment.

Projects

Major work — migrations, office moves, new systems — is planned and quoted separately before it begins.

Licences

Third-party software, hardware, and vendor licences are shown clearly and billed separately where needed.

Growing teams

Plans scale simply as people join or leave. We keep the details current so you do not have to.

BETTER DESK / PRIVATE TECHNOLOGY CARE

not sure which plan fits?

Start with what is getting in the way. We’ll take a look, ask the useful questions, and make a sensible recommendation.

tell us what could feel better →